{ "schemaVersion": 1, "documentId": "community-guidelines", "title": "Community Guidelines", "version": "1.0.0", "effectiveDate": "2026-05-16", "locale": "en-US", "blocks": [ { "type": "heading", "level": 1, "text": "Project AG Community Guidelines" }, { "type": "paragraph", "text": "Effective Date: May 16, 2026. Version 1.0.0." }, { "type": "paragraph", "text": "Project AG exists to help adult travelers meet new people in the places they're going. These Community Guidelines describe what we expect from everyone who uses Project AG, what isn't allowed, and what happens when someone crosses the line. They are part of our [Terms and Conditions](projectag://legal/terms-and-conditions) and apply alongside our [Privacy Policy](projectag://legal/privacy-policy)." }, { "type": "paragraph", "text": "Read these once. They're short on purpose — but they're the rules." }, { "type": "spacer", "size": "medium" }, { "type": "heading", "level": 2, "text": "Be respectful" }, { "type": "list", "style": "unordered", "items": [ "Treat every member of the community with respect, regardless of background, identity, nationality, religion, ability, or beliefs.", "Lead with curiosity. Thoughtful questions are welcomed; interrogations, lectures, and unwanted advice are not.", "Accept \"no\" gracefully. If someone unmatches, declines a meet-up, or stops responding — move on. Persistent contact after a clear no is harassment.", "Use language and humor that travels. Sarcasm, regional slang, and inside jokes don't always cross borders." ] }, { "type": "spacer", "size": "medium" }, { "type": "heading", "level": 2, "text": "Be honest" }, { "type": "list", "style": "unordered", "items": [ "Use real, recent photos of yourself — your face must be clearly visible in your primary photo.", "Be the age and gender you say you are.", "Represent your travel plans accurately. If your trip changes, update your itinerary in the app.", "Don't impersonate other people, public figures, organizations, or businesses.", "Don't use AI-generated images of yourself, deepfakes, heavily filtered face-swaps, or photos of someone else." ] }, { "type": "spacer", "size": "medium" }, { "type": "heading", "level": 2, "text": "Be safe" }, { "type": "list", "style": "unordered", "items": [ "Meet in public places, especially the first time. A café, a hotel lobby, a busy plaza — never a private residence.", "Tell someone you trust where you're going and when you expect to be back.", "Trust your instincts. If something feels wrong before, during, or after a meet-up — leave, end the conversation, and report what happened.", "**Never send money** and never share financial information (card numbers, bank details, crypto-wallet addresses, gift-card codes) with anyone you meet here. Anyone who asks is running a scam.", "Keep early conversations on the app. Moving to outside platforms — Telegram, WhatsApp, email — too quickly is a common red flag for fraud.", "Research the local laws and customs of your destination. Some behavior that's legal at home may not be legal where you're going." ] }, { "type": "spacer", "size": "medium" }, { "type": "heading", "level": 2, "text": "Not allowed" }, { "type": "paragraph", "text": "The following will result in content removal, account suspension, or permanent removal from Project AG, depending on severity. Where law requires it, we will also report to the appropriate authorities." }, { "type": "heading", "level": 3, "text": "Harassment, hate, and threats" }, { "type": "list", "style": "unordered", "items": [ "Harassment, threats, stalking, doxxing (publishing private contact details or address), or coordinated targeting of any person.", "Hate speech or attacks on people based on race, ethnicity, national origin, religion, sex, gender identity, sexual orientation, disability, age, or any similar characteristic.", "Promotion of, or symbols associated with, terrorist or violent-extremist organizations.", "Glorification, incitement, or organization of real-world violence." ] }, { "type": "heading", "level": 3, "text": "Sexual content and exploitation" }, { "type": "list", "style": "unordered", "items": [ "Nudity or sexually explicit photos, descriptions, or solicitations of any kind.", "Any content that sexualizes, exploits, or endangers a minor. We report suspected child sexual abuse material (CSAM) to the National Center for Missing & Exploited Children (NCMEC) in the United States and to equivalent agencies in the country of the user, as required by law.", "Non-consensual intimate imagery (\"revenge porn\"), or threats to publish such content.", "Solicitation of, or offers for, sex work or escorting, regardless of whether the activity is legal in your jurisdiction." ] }, { "type": "heading", "level": 3, "text": "Fraud, scams, and commercial misuse" }, { "type": "list", "style": "unordered", "items": [ "Romance scams, advance-fee fraud, fake-emergency scams, cryptocurrency-investment scams, or any attempt to defraud another user.", "Multi-level marketing, recruiting, networking-event promotion, or any other commercial use of the Service.", "Selling, promoting, or soliciting purchases of goods or services through the Service.", "Spam, mass-messaging, link-farming, or use of automation tools to interact with other users." ] }, { "type": "heading", "level": 3, "text": "Illegal and dangerous activity" }, { "type": "list", "style": "unordered", "items": [ "Use of the Service to facilitate human trafficking, smuggling, kidnapping, or other crimes against the person.", "Use of the Service to facilitate the sale or distribution of controlled substances, weapons, or stolen goods.", "Sharing of, or links to, malware, phishing pages, or anything designed to compromise another user's device or accounts." ] }, { "type": "heading", "level": 3, "text": "Privacy violations" }, { "type": "list", "style": "unordered", "items": [ "Sharing another person's private information (real name, address, workplace, photos, conversations) without their freely given, specific, informed, and unambiguous consent.", "Recording or photographing other users on or off the platform without consent.", "Attempting to identify, locate, or reach an Project AG user outside the app against their wishes." ] }, { "type": "heading", "level": 3, "text": "Account integrity" }, { "type": "list", "style": "unordered", "items": [ "Underage use — Project AG is strictly 18+.", "Operating more than one account, or returning after a permanent ban under a new identity.", "Buying, selling, sharing, or transferring an account.", "Manipulating subscription, promotion, or refund mechanisms in bad faith." ] }, { "type": "spacer", "size": "medium" }, { "type": "heading", "level": 2, "text": "Reporting" }, { "type": "paragraph", "text": "Use the **Report** affordance on any profile, message, or piece of content to flag a possible violation. Reports are confidential — the person you report cannot see your name or that a report was made about them. Our trust-and-safety team reviews every report. If you or someone else is in immediate danger, contact local emergency services first." }, { "type": "paragraph", "text": "For urgent safety concerns that need our attention faster than the in-app report, email safety@projectag.app. For suspected illegal content, you can also email illegal-content@projectag.app — this address is monitored under our Digital Services Act notice-and-action procedure." }, { "type": "spacer", "size": "medium" }, { "type": "heading", "level": 2, "text": "Consequences" }, { "type": "paragraph", "text": "Violations are handled case-by-case, proportionately to the severity, the user's history, and the impact on others. Possible outcomes:" }, { "type": "list", "style": "unordered", "items": [ "**Warning** — a notice that a behavior is off-limits, with a request to correct it.", "**Content removal** — the offending photo, message, or profile field is taken down.", "**Feature restriction** — temporary loss of access to specific features (for example, the ability to send new messages).", "**Account suspension** — temporary loss of access to the Service.", "**Permanent removal** — your account is closed and you may not register again. Permanent removal records are retained as described in our Privacy Policy.", "**Law-enforcement referral** — for content or behavior that constitutes a crime, including CSAM, terrorism, threats, or human trafficking." ] }, { "type": "paragraph", "text": "**Appeals.** If you believe a moderation decision was wrong, you can appeal to support@projectag.app within six (6) months of the decision. Appeals are reviewed by a person who was not involved in the original decision. EU users have the additional right to refer the dispute to a certified out-of-court dispute-settlement body under Article 21 of the Digital Services Act." }, { "type": "spacer", "size": "medium" }, { "type": "heading", "level": 2, "text": "How we moderate" }, { "type": "paragraph", "text": "We use a combination of automated tools and human review:" }, { "type": "list", "style": "unordered", "items": [ "**Automated photo screening.** Every uploaded photo is checked by Amazon Rekognition for nudity, violence, and other policy-violating content. A flagged photo is queued for human review before any restriction takes effect, except for confirmed CSAM (which is handled under mandatory legal procedures).", "**Automated text signals.** We use rule-based and statistical signals to detect spam, scams, and abusive language. Borderline cases are escalated to human reviewers.", "**Human review.** Trained members of our trust-and-safety team review reports, appeals, and any automated flag that proposes a user-visible restriction.", "**Transparency.** Where we remove your content or restrict your account, we will tell you the reason and how to appeal, except where notifying you would compromise a safety investigation or violate a law-enforcement order." ] }, { "type": "spacer", "size": "medium" }, { "type": "heading", "level": 2, "text": "Changes" }, { "type": "paragraph", "text": "We may update these Community Guidelines from time to time. Material changes will be notified in the app at least 14 days before they take effect." }, { "type": "spacer", "size": "medium" }, { "type": "heading", "level": 2, "text": "Contact" }, { "type": "paragraph", "text": "Safety questions or feedback on these Guidelines: safety@projectag.app. Notice-and-action for illegal content: illegal-content@projectag.app. General support: support@projectag.app." }, { "type": "divider" }, { "type": "paragraph", "text": "_Document identifier: community-guidelines. Version 1.0.0. Effective 2026-05-16. Locale en-US. Authoritative version. Translations into other languages are provided for convenience; in the event of a conflict, the English (en-US) version controls except where local law requires otherwise._" } ] }